Our customer focused culture makes security a top priority. We are open and transparent with our security practices so that customers, users, and IT decision makers alike can feel safe using our products and services.
We work hard to make this the safest place for you. If you have security questions, contact our security and privacy experts directly at firstname.lastname@example.org.
We built our technology to safeguard your personal information while providing a reliable collaboration platform that your team can trust.
As a SparxConnect customer, you own and control all the data created within your organization. We know that data privacy and regulatory compliance are important to you.
The Personal Information Protection and Electronic Documents Act (PIPEDA) is a Canadian federal privacy law, enacted in April of 2000, for private sector businesses. It sets rules for how businesses must handle personal data in the course of commercial activity. Under PIPEDA, personal information is defined as any factual or subjective information about an identifiable individual. This includes information, such as:
For organizations operating in Ontario bound by the Personal Health Information Protection Act, 2004 (PHIPA), you have custody or control of personal health information (PHI) as a result of the work you do. We act as an agent for or on your behalf in respect of collecting, using or disclosing PHI, for your purposes and not our own purposes.
We may act with you as a health information network provider (HINP) as described in PHIPA and its regulation. In the role of HINP, we enable your organization to share your client’s PHI with other health information custodians through electronic means.
Under PHIPA, “personal health information” means any information related to the provisioning of healthcare services and treatment; payment for the provisioning of healthcare services; and mental or physical health information.
For organizations operating in the United States under the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Emmetros will safeguard the protected health information it receives or creates on your behalf. We will act as a business associate according to the terms of a business associate agreement between you and us.
When it comes to security, we’re on the same team. We work hard to provide a reliable, and secure solution that your team can trust. We also give you, our customer, the tools you need to manage your user accounts, roles, and permissions with confidence.