PATIENT ENGAGEMENT SOFTWARE

Empower your patients with personalized engagement and communication

When it comes to patient engagement, one size doesn’t fit all. SparxConnect helps you deliver highly personalized care—tailor-made for your surgical clinic—for better outcomes, happier patients, and streamlined operations.

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4-04Guide patients with right-fit resources

7-07Provide wrap-around support from their care network

1-01Keep patients on track to full recovery

Keep the patient at the center of the care experience

SparxConnect is the only patient engagement platform that can be easily customized to support your clinic's vision for care while maintaining the goal of keeping the patient at the center of care. 

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Personalize the journey

The right content, the right tools, and the right support set patients up for success. Our flexible, open platform lets you customize what they see and how you communicate—from any device.

Connecting their circle of care

Connect their full circle of care

Collaborative care ensures that just the right people have just what they need to support the patient through the end-to-end episode of care. This can include family members, but also therapeutic care providers and home health workers.

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Make it easy for everyone

Our purpose-built design, based on rigorous evidence-based research, helps people of all ages and abilities feel confident using SparxConnect right away. With fully supported deployment, there's no added burden on your busy team.

When you care about engagement, it shows

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Improve patient outcomes with support, resources, and tools that empower patients right through to recovery.

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Optimize clinic performance with a platform that keeps your staff focused on what they do best.

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Boost referrals and grow your business with an experience that delights your patients and builds trust with partners.

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Build patient trust and confidence by giving them the support they need to make good decisions.

How it Works

Delight all your patients— from referral to recovery

The best care reflects an understanding that each patient and each care team have their own unique perspectives on what matters most. Although many patient engagement platforms claim to offer personalized care, they follow a one-size-fits-all model. 

Here's how SparxConnect is different.

Educate

Your patients love feeling more confident

Patients become active participants in their care and learn through customized resources how to prepare for surgery, make informed decisions, and share credit for their own successful recovery.

Clinics have a central library where they can easily add their their own unique content, make edits, and track engagement – on their own, or with our support.

Motivate

Open communication channels let patients know they aren't alone

Patients feel well-supported throughout their entire journey, with ways to bring their full care team, including therapeutic care providers, home care workers, and family members into their corner.

Clinic staff can choose from a HIPAA-compliant in-app chat or video conferencing to connect 1:1 with patients or 1:many with their patient's extended care team.

Monitor

You can quickly see what's working - and what's not

Patients can share progress updates with photos of wound sites, range of motion videos, and pain score ratings.

Clinic staff can check on completion of tasks, wellbeing, and recovery progress through content usage, surveys, or polls and when necessary tag staff to triage care.

Measure

Your results just keep getting better

Insights and custom reports reveal trends and performance metrics that help you identify how you're improving patient experiences and outcomes.

Patient feedback throughout the care journey makes it easy to see where you're hitting the mark and where you can improve.

Robust built-in measurement tools let you collect NPS ratings, identify opportunities for referrals and capture ROI.

Educate

Your patients love feeling more confident

Patients become active participants in their care and learn through customized resources how to prepare for surgery, make informed decisions, and share credit for their own successful recovery.

Clinics have a central library where they can easily add their their own unique content, make edits, and track engagement – on their own, or with our support.

Motivate

Open communication channels let patients know they aren't alone

Patients feel well-supported throughout their entire journey, with ways to bring their full care team, including therapeutic care providers, home care workers, and family members into their corner.

Clinic staff can choose from a HIPAA-compliant in-app chat or video conferencing to connect 1:1 with patients or 1:many with their patient's extended care team.

Monitor

You can quickly see what's working - and what's not

Patients can share progress updates with photos of wound sites, range of motion videos, and pain score ratings.

Clinic staff can check on completion of tasks, wellbeing, and recovery progress through content usage, surveys, or polls and when necessary tag staff to triage care.

Measure

Your results just keep getting better

Insights and custom reports reveal trends and performance metrics that help you identify how you're improving patient experiences and outcomes.

Patient feedback throughout the care journey makes it easy to see where you're hitting the mark and where you can improve.

Robust built-in measurement tools let you collect NPS ratings, identify opportunities for referrals and capture ROI.

Launch with confidence

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With you every step of the way

As your partners, we set you up with a dedicated support manager who walks you through our step-by-step implementation process, connects you with a content strategist, and follows up to ensure you're hitting your goals.

8-08Maximum security and compliance

SparxConnect is HIPAA and PHIPA compliant. Hosted in the industry-leading Microsoft Azure cloud, patient information always stays secure and you retain full ownership and control of your data.

See how SparxConnect improves your patient experience in all the right ways.

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