Improving the Home Care Staff Experience During COVID and Beyond

Key lessons from innovation and home care leaders on how to attract and retain great people in challenging times.

About the webinar

Despite the challenges that COVID has presented for home care leaders, the leaders who are embracing innovation as they adjust to the new normal are the ones who are thriving. This webinar shows how to attract and retain great people.

Featured speakers

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Lindsay Lane

VP, Sales Operations & Customer Experience at Emmetros

Lindsay is responsible for ensuring all customers derive maximum value from their SparxConnect investment. She and her team act as trusted advisors, relentlessly monitoring the customer’s product engagement and adoption to ensure their success, drive renewals and limit churn. Lindsay has a wealth of customer experience expertise that she honed at some of Canada’s most successful software companies, including BlackBerry, OpenText, Igloo Software, and Axonify. 

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Adam Lewis

Chief Executive Officer at Apploi


Adam Lewis is the founder and CEO of Apploi, a high-volume recruitment platform designed to streamline the entire hiring process from candidate acquisition to onboarding. Apploi currently assists over 3000 healthcare businesses to recruit Healthcare professionals. Adam and the team at Apploi are passionate about making the job application process easier and more streamlined for candidates and recruiters, ultimately resulting in people securing employment, and companies filling their open positions more rapidly.

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Sandi Heintz

Chief Executive Officer & Franchise Owner, Right at Home Northwest Houston, TX

Sandi Heintz is the local franchise owner in Houston, TX of a nationally recognized home care franchise, Right at Home. Her exposure to seniors as a child, developed her love, passion, and calling for caring for seniors and assisting them to age with grace and dignity. In her current role in the senior industry, she has the opportunity to stand in the gap for families and their loved ones to live as independently as possible. She is a facilitator for various courses to assist family caregivers learn tools to reduce stress and be more effective caregivers while caring for themselves. Her life's purpose is to demonstrate there is no greater love than to serve those who cannot do the same for you.

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