KITCHENER-WATERLOO, ON - September 16, 2021 - Emmetros, a leader in inclusive and intuitive healthcare technology, bolsters its SparxConnect engagement and collaboration platform with features that enable home and healthcare providers to evaluate and optimize the care experience based on the unique needs of patients and feedback from care teams, families, and community partners.
Three significant new features: Surveys, Content Management, and Insights come together to give care administrators a way to quickly gauge the satisfaction and needs of their patients and staff, share rich content with multiple users simultaneously, and collect valuable insights regarding the health of their most important relationships.
With Surveys, care organizations can easily collect feedback, monitor patient progress, and improve patient outcomes and service quality. Some key capabilities include:
The Content Management feature provides administrators with a centralized way to efficiently create, manage, and share rich content. Care administrators can easily:
With Insights, administrators access a dashboard that surfaces actionable insights, not just vanity metrics. And they can easily drill into specifics from simple, interactive dashboards. Administrators will appreciate the ability to:
"Leading care providers are looking for ways to deliver on the promise of an empowered and personalized care experience, and these new features are the tools they need to effectively and efficiently deliver on this goal." said Mary Pat Hinton, CEO, Emmetros. "At the heart of a personalized experience is asking a question, listening to the feedback, and adapting how you respond based on that feedback. The most clear and elegant way to do this is to start with a tool like Surveys. When you combine the use of Surveys with an efficient way to share educational resources and supportive messages and an insights dashboard that lets you monitor, in real time, whether you're hitting the mark with people – well, now you've got a way to know that you're building trust and delighting the heck out of people."
Emmetros is a leader in inclusive and intuitive healthcare technology. Its flagship product, SparxConnect, is a secure and highly customizable engagement and collaboration platform that supports home and healthcare providers in delivering exceptional, personalized care. To learn more about SparxConnect, visit SparxConnect.com.
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