Since the introduction of the Electronic Health Record (EHR) Incentive Program and Merit-Based Incentive Payment System (MIPS), surgical practices have been searching for digital healthcare solutions...
It’s not surprising that family involvement is tied to patient health outcomes after surgery1. When I spoke with a renowned ophthalmologist in the summer of 2021, he noted that approximately two...
When we asked practice administrators what their most valuable resource is, we expected to hear about a particular role in the organization, a tool, or a product (personally my most valuable resource...
There is no question that caregiver recruitment and retention is the number one priority of many home care agencies across North America. Critical to staff retention at any organization is employee...
DID YOU KNOW that over 50% of patients say that a trusted care provider could get them to use a patient engagement platform, but only 11% of patients report that a care provider has ever talked to...
The value of using digital technology to share information with patients is not news, which is why it has increasingly been at the forefront of healthcare and technology investments by healthcare...
Think about the last time you interacted with your healthcare system — do you remember how the experience made you feel? Was it positive? Negative? Pretty neutral? Digital technology has enormous...
At the heart of a personalized experience is knowing what matters most to people, and the only way to really know what matters to someone is to ask, to listen to their answer, and to thoughtfully...
Home care is a relationship business. Your success depends on being in direct contact with your caregivers, clients, and families—a balancing act that requires thoughtful and often quick, real-time...